SHIPPING INFORMATION
Based on the service principles of safety, efficiency and transparency, we standardize the whole-process operation rules of order pre-shipment processing, delivery arrangement, logistics tracking and abnormal handling to create a stable and reliable logistics service system.
In terms of pre-shipment processing, all orders will be inspected one by one to confirm product quality and accessory completeness. Professional protective packaging is adopted for different types of products to avoid extrusion, collision and damage during logistics transportation.
In terms of delivery arrangement, we adopt a fair sequential scheduling mechanism. All orders that complete payment and system review will be arranged for delivery in turn, without priority adjustment or unreasonable delay, ensuring standardized order processing.
In terms of logistics services, the whole process supports real-time tracking and query. After the order is out of the warehouse, each transportation node will be updated synchronously, so that users can clearly grasp the order delivery progress at any time.
For objective abnormal situations such as logistics delay and transit suspension, we will actively follow up the processing progress and feed back the latest status to users in a timely manner, and continuously optimize the delivery system to improve service quality.